Terms & Conditions — 399beb Online Casino

1. Introduction and Acceptance

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Player", "User", "Member") and 399beb ("we", "us", "our", "the Platform") governing your access to and use of the 399beb website located at https://399beb.vip, including all casino games, sports betting markets, live dealer tables, crash games, promotional offers, and any other services made available through the platform (collectively, "the Services").

By registering an account, logging in, making a deposit, claiming a bonus, or otherwise using any part of the 399beb platform, you confirm that you have read, understood, and agree to be bound by these Terms in their entirety, along with our Privacy Policy, Responsible Gaming Policy, and any additional rules applicable to specific games or promotions. If you do not agree to any part of these Terms, you must immediately cease using the Services.

399beb reserves the right to update, modify, or replace these Terms at any time. Amendments take effect from the date of publication on this page. It is your responsibility to review these Terms periodically. Continued use of the platform following any modification constitutes your acceptance of the revised Terms.

2. Eligibility and Registration

The 399beb platform is intended strictly for adults. To register and maintain an active account, you must meet all of the following eligibility criteria at all times:

• You are at least 21 years of age. Players aged below 21 are strictly prohibited from accessing the Services.
• You are accessing the platform for your own personal use and not on behalf of any third party.
• You are not an employee, director, officer, contractor, or affiliate of 399beb or any of its associated companies, and you are not a family member of any such person.
• You have not been self-excluded from 399beb or any other gambling platform during an active self-exclusion period.
• Your participation in online gaming is not prohibited by the laws applicable to your jurisdiction. It is your sole responsibility to determine whether online gambling is lawful in your place of residence.
• All information you provide during registration is accurate, current, and complete. You agree to update your account details promptly if any information changes.

399beb reserves the right to request identity verification documents at any time, including but not limited to government-issued photo identification, proof of address, and proof of payment method ownership. Failure to provide requested documentation within a reasonable timeframe may result in account suspension or permanent closure.

2.1 Account Security

You are solely responsible for maintaining the confidentiality of your 399beb account credentials, including your username, password, and any two-factor authentication codes. You must not share your login details with any other person. 399beb will never ask you for your full password via email, live chat, or any other communication channel. You agree to notify us immediately at [email protected] if you suspect any unauthorised access to your account.

2.2 Prohibited Jurisdictions

Certain jurisdictions may restrict or prohibit online gambling. While 399beb is designed for players in Bangladesh, it is your responsibility to ensure that your use of the platform is lawful in your location. 399beb makes no representations about the legality of its services in any specific jurisdiction outside Bangladesh.

3. Deposits, Withdrawals, and Payment Methods

All monetary transactions on the 399beb platform are processed in Bangladeshi Taka (BDT). We support the following payment methods for both deposits and withdrawals: bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, Sonali Bank, Visa, and Mastercard.

3.1 Deposits

• The minimum deposit amount is ৳200 per transaction.
• Deposits via bKash and Nagad are typically credited to your 399beb balance within 60 seconds of confirmation.
• 399beb does not charge any processing fee on deposits, however your payment provider may apply their own transfer fees.
• Deposits must originate from a payment method registered in your own name. Third-party deposits are not permitted and will be refunded where possible or held pending investigation.

3.2 Withdrawals

• The minimum withdrawal amount is ৳500 per transaction.
• Withdrawals are processed to the same payment method used for the most recent qualifying deposit wherever possible.
• Standard withdrawal processing time is 5–30 minutes for mobile wallet methods (bKash, Nagad, Rocket, Upay) and up to 3 business days for bank transfer methods.
• 399beb reserves the right to conduct additional identity or source-of-funds verification before processing withdrawal requests. This may extend processing time.
• Withdrawals of active bonus funds are subject to the applicable wagering requirements outlined in Section 5 of these Terms.

4. Gameplay, Betting Rules, and Fair Play

399beb offers a range of gaming categories including live casino tables, online slots, sports betting, and crash games. Each game or betting market is governed by its own specific rules, which are displayed within the game interface or betting section. These game-specific rules are incorporated by reference into these Terms.

4.1 General Betting Rules

• All bets are final once confirmed. 399beb does not accept requests to cancel or amend a confirmed bet under any circumstances, except where explicitly required by the applicable game rules (e.g., technical malfunction resulting in an incomplete round).
• Minimum and maximum bet limits are displayed within each game or market. These limits may be changed at any time without prior notice.
• In the event of a technical failure, disconnection, or malfunction during a game round, 399beb's system logs will be used as the definitive record of the outcome. Incomplete rounds due to a verifiable server-side fault may be voided and stakes refunded at 399beb's discretion.
• 399beb provides cricket betting markets including BPL, IPL, T20 World Cup, and Bangladesh international fixtures. Sports betting results are determined by the official governing body's result at the time of settlement.

4.2 Prohibited Conduct

The following conduct is strictly prohibited and will result in immediate account suspension, forfeiture of balances, and potential referral to relevant authorities:

• Using automated software, bots, scripts, or artificial intelligence tools to place bets or interact with games.
• Colluding with other players to gain an unfair advantage in multiplayer games or live tables.
• Exploiting software bugs, errors, or miscalculated odds — any winnings resulting from such exploitation are void and will be deducted from your account.
• Money laundering or using the 399beb platform for any fraudulent, illegal, or deceptive financial activity.
• Providing false identity information or impersonating another person during registration or verification.
• Placing bets using funds obtained through unauthorised access to another person's payment account.

5. Bonuses, Promotions, and Wagering Requirements

399beb offers a range of promotional bonuses to eligible members, including welcome bonuses, reload bonuses, cashback offers, and seasonal promotions aligned with events such as BPL season, Eid, and Pohela Boishakh. All bonuses are subject to the following general conditions unless a specific promotion's terms state otherwise.

• Bonuses are credited in BDT and are subject to wagering requirements before any associated winnings may be withdrawn. Wagering requirements and eligible games are stated in each individual promotion's terms.
• Only one active bonus may be held in your account at any time unless explicitly stated otherwise in a promotion's specific terms.
• Bonuses are non-transferable and have no cash value until all applicable wagering requirements have been met.
• 399beb reserves the right to withdraw, modify, or cancel any bonus or promotion at any time and without prior notice in cases of suspected abuse, technical error, or a change in promotional policy.
• Players who open multiple accounts to claim the same bonus will have all bonus-related winnings forfeited and their accounts closed permanently.
• Maximum bet limits apply while a bonus is active. Placing bets above the maximum permitted stake with an active bonus may result in bonus cancellation and forfeiture of associated winnings.

6. Responsible Gaming and Player Protection

399beb is committed to promoting responsible gambling among all members. Gambling is intended to be an enjoyable form of entertainment. We strongly encourage all players to set personal limits and to seek help immediately if gambling is negatively affecting their finances, relationships, or wellbeing.

All 399beb members aged 21 and above may access the following responsible gaming tools at any time through their account settings, with no waiting period:

• Deposit limits — set daily, weekly, or monthly maximum deposit caps.
• Session time limits — set a maximum duration for each gambling session.
• Loss limits — cap the maximum amount you are willing to lose in a given period.
• Self-exclusion — temporarily or permanently suspend your account if you feel gambling is becoming a problem. Self-exclusion periods range from 7 days to permanent closure.

For detailed information on all responsible gaming tools available, please visit our Responsible Gaming page.

7. Intellectual Property

All content available on the 399beb platform — including but not limited to text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, software, and the overall look and feel of the site — is the property of 399beb or its content suppliers and is protected by applicable intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the platform solely for your own personal and non-commercial entertainment purposes. You may not reproduce, duplicate, copy, sell, resell, redistribute, publish, or exploit any portion of the platform or its content for commercial purposes without the express written permission of 399beb.

Game content provided by third-party suppliers — including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi — remains the intellectual property of those respective suppliers and is subject to their own licensing terms.

8. Privacy and Data Protection

Your personal data is collected and processed in accordance with our Privacy Policy, which is incorporated into these Terms by reference. By using the 399beb platform, you consent to the collection, storage, and processing of your personal data as described in that policy.

399beb uses your data to verify your identity, process transactions, personalise your experience, detect fraud, comply with legal obligations, and communicate with you about your account and available promotions. We do not sell your personal data to third parties for their independent marketing purposes.

For full details on what data we collect, how we use it, and your rights regarding your personal information, please review our Privacy Policy.

9. Limitation of Liability and Disclaimers

To the fullest extent permitted by applicable law, 399beb, its directors, officers, employees, affiliates, agents, contractors, and licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of, or inability to use, the platform or its services.

Without limiting the foregoing, 399beb specifically disclaims all liability for:

• Loss of winnings due to technical malfunctions, server downtime, or connectivity issues outside 399beb's reasonable control.
• Unauthorised access to your account resulting from your failure to maintain the security of your login credentials.
• Decisions you make regarding gameplay, bet amounts, or the acceptance of any promotional offer.
• Any loss or damage arising from your reliance on information published on the platform, including but not limited to odds, statistics, match previews, or game guides.

The platform and all services are provided on an "as is" and "as available" basis. 399beb makes no warranty, express or implied, that the platform will be uninterrupted, error-free, or free from viruses or other harmful components, and accepts no liability for any such occurrences.

10. Account Closure and Termination

You may request the closure of your 399beb account at any time by contacting our support team at [email protected]. Upon account closure, any remaining real-money balance (after deduction of any active bonus funds that have not met wagering requirements) will be returned to your registered payment method within 5 business days.

399beb reserves the right to suspend, restrict, or permanently close any account at its sole discretion, including but not limited to cases where:

• A player is found to have breached any provision of these Terms.
• Fraudulent, deceptive, or suspicious activity is detected on the account.
• A player has provided false or misleading registration information.
• A player's account is identified as being operated by a minor (under 21 years of age).
• A player has initiated a chargeback or payment dispute in bad faith.
• Regulatory, legal, or compliance obligations require account closure.

In cases of account termination due to breach of these Terms, 399beb reserves the right to withhold any balance pending investigation and, where fraud is established, to forfeit all funds held in the account.

11. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with applicable law. In the event of any dispute arising from or in connection with your use of the 399beb platform, we encourage you to contact our support team at [email protected] in the first instance. We are committed to resolving all disputes fairly and efficiently, typically within 10 business days of receipt of a formal complaint.

All times referenced within these Terms and on the 399beb platform are expressed in Bangladesh Standard Time (BST, UTC+6).

12. Miscellaneous Provisions

12.1 Entire Agreement

These Terms, together with the Privacy Policy, Responsible Gaming Policy, and any applicable game or promotion-specific rules, constitute the entire agreement between you and 399beb with respect to your use of the platform and supersede all prior agreements, representations, and understandings.

12.2 Severability

If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect without modification.

12.3 No Waiver

The failure of 399beb to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision unless acknowledged and agreed to by 399beb in writing.

12.4 Language

These Terms are written in English. In the event of any inconsistency or discrepancy between the English version and any translation, the English version shall prevail.

12.5 Changes to These Terms

399beb reserves the right to revise these Terms at any time. Where changes are material, we will endeavour to notify registered members by email or by displaying a prominent notice within the platform. The date at the top of this page reflects when the Terms were last updated. Your continued use of the 399beb platform after any amendment constitutes your binding acceptance of the revised Terms.