Responsible Gaming at 399beb

How to Activate Your Safety Tools

All responsible gaming tools at 399beb are available directly within your account settings. Follow these steps to set up any of the controls listed above:

1. 1
   Log in to your 399beb account Access your account via the 399beb Login page using your registered username and password.
2. 2
   Navigate to Account Settings Select "Responsible Gaming" or "Account Limits" from your profile menu in the top corner of the screen.
3. 3
   Choose your preferred tool Select the type of limit or feature you wish to activate — deposit limit, time-out, self-exclusion, reality check, or loss limit.
4. 4
   Set your parameters and confirm Enter the specific values (e.g., ৳5,000 weekly deposit limit) and confirm. Limits are applied immediately and cannot be increased for at least 24 hours.
5. 5
   Contact support if needed If you are unable to find these settings, or if you need to activate a self-exclusion urgently, email [email protected] with the subject "Responsible Gaming Request".

Understanding Problem Gambling

Gambling is a legitimate and enjoyable form of adult entertainment when it remains within personal and financial boundaries. However, for a small number of people, gambling can develop into a compulsive behaviour that causes real harm — to finances, relationships, mental health, and overall wellbeing.

Problem gambling does not discriminate. It can affect anyone, regardless of age, income, or gaming experience. At 399beb, we are trained to identify patterns of behaviour that may suggest a player is experiencing difficulties, and we will proactively reach out where those patterns are detected. We also encourage players to regularly reflect on their own gaming habits.

Gambling should always be funded from disposable entertainment income — never from money allocated to rent, groceries, household bills, education fees, or savings. If you find yourself using essential funds for gambling, this is a serious warning sign that should not be ignored.

Warning Signs to Watch For

Ask yourself honestly whether any of the following statements apply to your current gaming habits. If two or more of these resonate with you, we strongly encourage you to use one of the player protection tools listed above or to contact our support team immediately:

• ⚠️ You spend more time or money gambling than you originally intended.
• ⚠️ You find yourself chasing losses — placing more bets to try to recover money already lost.
• ⚠️ Gambling has begun to interfere with your work, study, or family responsibilities.
• ⚠️ You feel anxious, irritable, or restless when you are unable to gamble.
• ⚠️ You hide or lie about your gambling activities to family members or close friends.
• ⚠️ You have borrowed money, sold possessions, or used credit to fund gambling.
• ⚠️ You continue to gamble despite repeated promises to yourself or others to stop or reduce.
• ⚠️ Gambling is your primary way of coping with stress, boredom, loneliness, or low mood.

Self-Exclusion: What You Need to Know

Self-exclusion is one of the most effective tools available for players who feel they need a significant break from gambling. When you self-exclude from 399beb, the following applies for the duration of your chosen exclusion period:

• Your account is immediately suspended and you cannot log in or place bets.
• All pending promotional communications (emails, SMS notifications) to your contact details are paused.
• Any remaining balance in your account is preserved and can be withdrawn before the suspension takes effect, or upon expiry of the exclusion period if you choose to return.
• You may not open a new 399beb account during the exclusion period. Any attempt to do so will be identified and the new account will be closed.
• Permanent self-exclusion is irreversible. If you choose this option, your account will be closed and you will not be permitted to re-register on the platform under any circumstances.

To request self-exclusion, either use the account settings tool described above or email [email protected] with the subject line "Self-Exclusion Request". Please include your registered username and your preferred exclusion period (3 months, 6 months, 12 months, or permanent). Your request will be processed within 24 hours of receipt.

Deposit Limits in Detail

399beb allows you to set deposit limits across three time periods: daily (24-hour rolling), weekly (7-day rolling), and monthly (calendar month). Limits are denominated in Bangladeshi Taka (BDT). For example, you may choose to cap your weekly deposits at ৳3,000 or your monthly deposits at ৳10,000, depending on your personal budget.

Once a deposit limit is set, it applies immediately to all payment methods on file, including bKash, Nagad, Rocket, and Upay. If you attempt to deposit an amount that would take you over your limit for the relevant period, the transaction will be declined and you will be notified of your remaining allowance.

Time-Out Periods

A time-out is designed for players who want a short, structured break without committing to a longer self-exclusion. Time-out options at 399beb are 24 hours, 7 days, and 30 days. During a time-out, your account is suspended and cannot be used for betting or gaming. The time-out cannot be cancelled early — it must run its full course before your account is reactivated. This "cooling-off" design is intentional, ensuring that the break serves its purpose.

Protecting Young People

399beb operates a strict 21+ policy. No person under the age of 21 is permitted to register, deposit, or gamble on the platform under any circumstances. We verify the age and identity of every new player as part of our standard onboarding process, and we reserve the right to request additional verification at any time if we have reasonable grounds to suspect that an account holder may be underage.

If you share a device with family members who may be under 21, we recommend using device-level parental control software to restrict access to online gambling sites. Many internet service providers in Bangladesh also offer family-safe content filtering options that can be configured at the router level.

If you believe that a minor is using or has used the 399beb platform, please contact us immediately at [email protected]. We will investigate the matter and take appropriate action without delay.

Getting Help and Support

If you feel that gambling is becoming a problem for you or someone you know, please do not hesitate to reach out. The 399beb support team is available to assist you with activating any of the responsible gaming tools described on this page, answering questions about your account activity, or simply listening and pointing you toward appropriate resources.

You can contact the 399beb responsible gaming team at any time:

We also encourage players to speak with a trusted friend, family member, or professional counsellor if gambling has become a source of personal difficulty. Reaching out is always the right choice — and it is a sign of strength, not weakness.